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The data controller collecting the data described herein is Emirates Real Estate Solutions. Personal data collected by Emirates Real Estate Solutions may be transferred to government departments of the UAE, where it is necessary to meet the purpose for which the visitor has submitted the information. By submitting data through eMart website, the visitor is providing explicit consent to trans-border transmission of data collected through eMart website for the fulfillment of their voluntary requests.

Data Collection

We collect only personally identifiable information that is specifically and voluntarily provided by visitors to eMart website. From the normal users Emirates Real Estate Solutions receives limited identifiable information, such as name, title, company address, email address, and telephone and fax numbers. Typically, identifying information is collected to:

  1. Register for certain areas of the website.
  2. Inquire for further information.
  3. Provide online service.
  4. Distribute requested materials or information, or Submit resumes.

From business users apart from identifiable information, other information such as financial details, details of personnel of the company, maps or other transactional information etc. might be solicited that will assist Emirates Real Estate Solutions to service the request of the business users.

It is Emirates Real Estate Solutions’ policy to limit the information collected to only the minimum information required complete a visitor's request. In any instance where non-mandatory information is sought, eMart website visitor will be notified of this at the point of collection.

For any online services provided, we will collect order information and a customer's credit card information, where applicable, in order to facilitate payment for the services.

Emirates Real Estate Solutions’ intention is not to seek any sensitive information through eMart website unless legally required for recruiting purposes. If you do wish to provide sensitive information for any reason, Emirates Real Estate Solutions accepts your explicit consent to use that information in the ways described in this privacy statement or as described at the point where you choose to disclose this information.

Use of Data

A user may choose to provide personal information in the following examples:

  1. Order publications.
  2. Submit resumes or work history information.
  3. Participate in "join our mailing list" initiatives.
  4. Participate in bulletin boards, discussion or message forums.
  5. Contact us for further information.
  6. Enter Quick Surveys, Quiz's or Benchmarking Surveys.
  7. Register for events and conferences.
  8. Register for premium online services.
  9. Register for downloading information such as demographic information, census survey result etc.

Information attained by the site is used only for the intended purpose stated at the time that the information is collected. This data is not shared with other entities for secondary or unrelated purposes, or shared with a third party, unless otherwise disclosed at the point of collection. If there is an instance where such information may be shared, the visitor will be asked for permission beforehand.

Emirates Real Estate Solutions makes every practical effort to avoid excessive or irrelevant collection of data. If a visitor believes the site has collected excessive information, we encourage the visitor to contact us at info@eres.ae to raise any concerns.

Cookies and Log Files

Cookies may be used on some pages of our site. "Cookies" are small text files placed on your hard drive that assist us in providing a more customized eMart experience. For example, a cookie can be used to store registration information in an area of the site so that a user does not need to re-enter it on subsequent visits to that area. It is Emirates Real Estate Solutions’ policy to use cookies to enable you to navigate through our eMart website easily and to facilitate efficient registration procedures.

If you are concerned about cookies, most browsers permit individuals to decline cookies. In most cases, a visitor may refuse a cookie and still fully navigate our eMart website.

In order to properly manage our eMart website we may anonymously log information on our operational systems, and identify categories of visitors by items such as domains and browser types. These statistics are reported in the aggregate to our webmasters. This is to ensure that our eMart website presents the best web experience for visitors and is an effective information resource.

Third Parties

Third Parties, in the context of this policy, are referred to any organizational entity that is involved in providing part of the services provided by Emirates Real Estate Solutions, for example Businessmen services center.

It is Real Estate Solutions’ policy to only disclose information provided by the customer to third parties under the following circumstances:

  1. as required by law through subpoena, search warrant or other legal process.
  2. when explicitly requested by a visitor.
  3. when required to deliver publications or reference materials requested by a visitor.
  4. when required to facilitate conferences or events hosted by a third party.
  5. when required to provide service to business users requiring third party involvement.

Emirates Real Estate Solutions’ e-Services do not collect or compile personally identifying information for dissemination or sale to outside parties for consumer marketing purposes, or host mailings on behalf of third parties.

Third Party Links

There are several places throughout www.emart.ae that may link to other web sites that do not operate under www.emart.ae's privacy practices. When you link to other web sites, Emirates Real Estate Solutions’ privacy practices no longer apply. We encourage visitors to review each site's privacy policy before disclosing any personally identifiable information.

Data Retention

Some of the information we receive is not retained. Contact information about visitors (such as information generated though registration for access to areas on the site) will be kept as long as the information is required to completely service the contact request or until a user requests that we delete that information. Mailing list information, discussion posts and email are kept for only the period of time considered reasonable to facilitate the visitor's requests. Resumes are disposed of, when they are either no longer under consideration, or are considered dated by our Human Resources departments.


As a policy, visitors are not always required to register to gain access to areas of eMart website. We require visitors to register in order to obtain a user-id and password for authentication and secure access to a transaction or certain business confidential or proprietary information services on eMart website. All the business users must use the id and password provided to avail of online services.

Personally identifiable information provided to Emirates Real Estate Solutions through its eMart website is provided voluntarily by visitors. Should visitors subsequently choose to unsubscribe from mailing lists or any registrations, we will provide instructions, on the appropriate eMart website area or in communications to our visitors; or a visitor may contact us on info@eres.ae.


Each visitor has the right of access to personal data that they have submitted through the eMart website to Emirates Real Estate Solutions.

User updates of information should be handled by going back through the registration process. Inquiries about the accuracy of identifying information previously submitted to Emirates Real Estate Solutions through its eMart website, or requests to have outdated information removed, should be directed to: info@eres.ae. Emirates Real Estate Solutions is committed to providing reasonable and practical access to visitors to allow them the opportunity to identify and correct any inaccuracies. When requested and practical, Emirates Real Estate Solutions will delete identifying information from current operational systems.

A number of transactional services provided by Emirates Real Estate Solutions through the eMart website can only be accessed using a user id and password. Companies wishing to use these online services must register for online access through the user management options available on the eMart website. Each company must also appoint one of their employee as the administrator who will control access to specific services and roles for other users of that service within his company.

Once the company administrator has created a user profile for individual users, it will be the responsibility of each individual user to ensure the confidentiality of his user id and password. Passwords must also be changed on a regular basis using the features provided on the eMart website.

Some services available to the public will also require authentication. Citizens, residents and other members of the public who wish to register on eMart website may do so using the features provided on eMart website.

When personally identifiable information or business related information is retained, Emirates Real Estate Solutions assumes responsibility for keeping an accurate record of the information once a visitor has submitted and verified the data. Emirates Real Estate Solutions does not assume responsibility for verifying the ongoing accuracy of the content of personal information. When practically possible, if Emirates Real Estate Solutions is informed that any personal data collected through an eMart website is no longer accurate, Emirates Real Estate Solutions will make appropriate corrections based on the updated information provided by the authenticated visitor.


Emirates Real Estate Solutions has implemented generally accepted standards of technology and operational security in order to protect personally identifiable information from loss, misuse, alteration or destruction. All Emirates Real Estate Solutions employees follow a firm wide security policy. Only authorized Emirates Real Estate Solutions personnel are provided access to personally identifiable information and these employees have agreed to ensure confidentiality of this information. Emirates Real Estate Solutions policy is to use secure socket layer technology for the protection of information submitted through web forms.


Emirates Real Estate Solutions reserves the right to modify or amend this Statement at any time. The effective date will be displayed at the beginning of this statement. To keep visitors informed, Emirates Real Estate Solutions will notify users of changes to our Privacy Statement by prominently identifying the alteration for a period of not less than two weeks on our home page at http://www.emart.ae

Your access to and use of eMart website (the "Site") is subject to the following terms and conditions, as well as UAE laws. Your access to the Site is in consideration of your agreement to these Terms and Conditions of Use, whether you are a registered user or not. By accessing, browsing, and using the Site, you accept, without limitation, these Terms and Conditions of Use.


You agree to access and use the Site only for lawful purposes. You are solely responsible for the knowledge of and adherence to any and all laws, statutes, rules and regulations pertaining to your use of the Site. By accessing the Site, you agree that you will not:

  1. Use the Site to commit a criminal offense or to encourage others to engage in any conduct which would constitute a criminal offense or give rise to civil liability.
  2. Post or transmit any discriminatory, libelous, harassing, defamatory, obscene, pornographic, or otherwise unlawful content.
  3. Use the Site to impersonate other parties or entities.
  4. Use the Site to upload any content that contains a software virus, "Trojan Horse" or any other computer code, files, or programs that may alter, damage, or interrupt the functionality of the Site or the hardware or software of any other person who accesses the Site.
  5. Upload, post, email, or otherwise transmit any materials that you do not have a right to transmit under any law or under a contractual relationship.
  6. Alter, damage, or delete any content posted on the site.
  7. Disrupt the normal flow of communication in any way.
  8. Claim a relationship with or represent any business, association, or other organization with which you are not authorized to claim such a relationship or represent.
  9. Post or transmit any unsolicited advertising, promotional materials, or other forms of solicitation.
  10. Post any material that infringes upon or violates the intellectual property rights of another.
  11. Collect or store personal information about others.


Certain portions of the Site are limited to registered users and/or allow a user to request support or services online by entering personal information. You agree that any information provided to us in these areas will be complete and accurate, that you will not register under the name of, nor attempt to enter the Site under the name of, another person, and that you will not adopt a user name that Emirates Real Estate Solutions, in its sole discretion, deems offensive.

Termination of Use

Emirates Real Estate Solutions may, in its sole discretion, terminate or suspend your access to and use of this Site without notice and for any reason, including for violation of these Terms and Conditions of Use or for other conduct which Emirates Real Estate Solutions, in its sole discretion, believes is unlawful or harmful to others. In the event of termination, you will no longer be authorized to access the Site, and Emirates Real Estate Solutions will use any means possible to enforce this termination.

Other Site Links

Some links on the Site lead to websites that are not operated by Emirates Real Estate Solutions. Emirates Real Estate Solutions does not control these websites nor do we review or control their content. Emirates Real Estate Solutions provides these links to users for convenience. These links are not an endorsement of products, services, or information, and do not imply an association between Emirates Real Estate Solutions and the operators of the linked website. When you select a link to an outside website, you are subject to the terms and conditions of the owner/sponsors of that outside website.

Other terms and conditions

  1. Registered users bear the responsibility for maintaining the confidentiality of the username and the password, and users assume full responsibility for all activities that occur under the username.
  2. Although we aim at securing the possibility to have safe access to the Site, however due to factors beyond our control, we cannot guarantee continuous free access without interruption to the Site, and we do not take the responsibility for any interruption or delay or disruption in the Site or the online services provided through it.
  3. You are held responsible for the content of any material distributed by you through the Site, and you would also be responsible for all obligations arising out of your use of the Site.
  4. The "User Conditions" and your use of the Site shall be governed by, and construed in accordance with the Law of United Arab Emirates, and any disputes arising out of or result from the conditions of the current "User Conditions" and your use of the Site should be referred to Dubai Court by mutual agreement.


  1. Customer support office at Emirates Real Estate Solutions operates during company office hours and we do not guarantee any feedback or suggestions provided by customer support agents. Contact our customer support office on support@eres.ae or 800CALLERES
  2. There is no special fee for such assistance, except for the normal telephone charges billed by your local communications center.
  3. You can obtain the services of the Support Office during the working hours of the Emirates Real Estate Solutions, and it is impossible to give any guarantee in respect of any particular solution or result proposed by the Support Office.


Emirates Real Estate Solutions reserves the right to monitor any content that you provide, but shall not be obligated to do so. Although Emirates Real Estate Solutions cannot monitor all postings on the Site, we reserve the right (but assume no obligation) to delete, move, or edit any postings that violate these terms and conditions. United Arab Emirates and foreign copyright laws and international conventions protect the contents of the Site. You agree to abide by all copyright notices posted on the Site.


You agree to defend, indemnify, and hold harmless Emirates Real Estate Solutions and all of its employees and agents from any and all liabilities incurred in connection with any claim arising from any breach by you of these Terms and Conditions of Use, including reasonable attorneys' fees and costs. You agree to cooperate fully in the defense of any such claim. Emirates Real Estate Solutions reserves the right to assume, at its own expense, the exclusive defense and control of any matter otherwise subject to indemnification by you. You agree not to settle any matter without the written consent of Emirates Real Estate Solutions.

Disclaimer of Warranty

You expressly understand and agree that your use of the Site, or any material available through this Site, is at your own risk. Neither Emirates Real Estate Solutions nor its employees warrant that the Site will be uninterrupted, problem-free, free of omissions, or error-free; nor do they make any warranty as to the results that may be obtained from the use of the Site. The content and function of the Site are provided to you "as is," without warranties of any kind, either express or implied, including, but not limited to, warranties of title, merchantability, fitness for a particular purpose or use, or currency.

Limitation of Liability

In no event will Emirates Real Estate Solutions or its employees be liable for any incidental, indirect, special, punitive, exemplary, or consequential damages, arising out of your use of or inability to use the Site, including without limitation, loss of revenue or anticipated profits, loss of goodwill, loss of business, loss of data, computer failure or malfunction, or any other damages.


Emirates Real Estate Solutions maintains the right to modify these Terms and Conditions of Use and may do so by posting notice of such modifications on this page. Any modification is effective immediately upon posting, unless otherwise stated. Your continued use of the Site following the posting of any modification signifies your acceptance of such modification. You should periodically visit this page to review the current 'Terms and Conditions of Use'.

In case of discrepancy between the Arabic and the English texts, the Arabic text shall prevail and be adopted.


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